You would be surprised to learn that 84% of businesses that strive to improve customer experience (CX) witness an improvement in their revenue. Unfortunately, only 19% of businesses actually have a dedicated CX team to help bridge gaps in customer experience. The first step towards bridging gaps in customer experience is to understand how customers … Continue reading
Promatics is an ISO 9001:2008 certified offshore web and mobile application development company with a strong team of 100+ highly skilled IT experts delighting SMEs across USA, Europe and APAC. Our services and solutions help clients to achieve tangible business value and remain competitive in today’s evolving marketplaces.